ONLINE RETURN POLICY
-All returns are eligible for STORE CREDIT OR EXCHANGE. We do not offer refunds.
-Murchandise must be returned within 14 business days of the shipment date
-Return shipping is the customer's responsibility
-The original shipping & handling fees are non-refundable
-Any sale items, jewlery, headwear & previous exchanges are FINAL SALE
-Merchandise must be unworn, unwashed, stain & oder free with original tags.
No deodorant or makeup stains. MUST BE IN ORIGINAL CONDITION
-Online returns will be issued a store credit on the customers account.
-Damaged or defective items: All damanged must be reported prior to wearing the item. If an item is received damaged or defective,
customer service must be notified within 72 hours for a refund. Notification after 72 hours will not be eligible for a full refund.
IN STORE RETURN POLICY
-All returns are elibible for STORE CREDIT OR EXCHANGE ONLY. We do not offer refunds.
-Murchandise must be returned within 14 busieness days of transaction
-Any sale items, jewlery, headwear & previous exchanges are FINAL SALE
-Murchandise must be unword, unwashed, stain & oder free with original tag.
No deoderant or makeup stains. MUST BE IN ORIGINAL CONDITION.
-In store returns will be issued a store credit on a physical gift card.
-Damaged or defective items: All damanged must be reported prior to wearing the item. If an item is received damaged or defective,
customer service must be notified within 24 hours for a refund. Notification after 24 hours will not be eligible for a full refund.
HOW TO DO AN ONLINE REUTRN:
-Please send a return request to: thestag119@gmai.com
-Write "RETURN" in your subject line
-Please includeyour order number, a picture of the item, & a brief message regarding the item(s) you wish to return so we can assist you.
-If your request meets out return policy guidelines, a return address will be sent to your email.
HOW TO DO AN EXCHANGE:
-Please send a return request to: thestag119@gmai.com
-Write "EXCHANGE " in your subject line
-Please includeyour order number, a picture of the item, & a brief message regarding the item(s) you wish to return so we can assist you.
-If your request meets out return policy guidelines, a return address will be sent to your email.
The exchange process will begin after we recieve the item(s) from the original order.
PLEASE NOTE:
The Stag OK does not offer price adjustents after an orer has been placed.